Shipments and returns

All items are shipped in plain, unmarked boxes. There is no way to determine the contents of the package without opening the package. The 'Ship From' address will also be from a discreet company name. All charges on your credit card will also show as PPLAYZCOM

FREE Shipping

All orders over $79 can be shipped free via Standard Shipping.

All orders over $99 can be shipped free via UPS 3 Day Shipping.

 

We use either UPS or USPS to ship your order. Orders over 2lbs ship UPS and orders under ship USPS.

 

Estimated Shipping Transit Times:

US and Canada Standard Shipping:  3-7 Business Days

UPS Ground: 3-5 Business Days

UPS 2nd Day: 2-Business Days

International Express:  UPS 3-5 Business Days

 

2nd Day Air and Ground shipments are shipped Same Day (Tuesday - Friday) if ordered before 5:00PM EST.

Standard shipments are shipped within 48 hours.

 

Customs and Brokerage Fees:

Customs departments of other countries may charge extra fees or tarriffs for international shipments. Such fees are variable and you should contact your country's customs department to see if you will need to pay any additional fees to claim your shipment. Because such fees are very variable our store will not calculate or include these fees in your total. The receiver will be responsible for any of these types of fees and charges.

  

DO NOT SHIP LIST: Due to international regulations. We do not ship handcuffs or strait jackets internationally.

 

Returns

Due to the sensitive nature of these items, we only accept returns of defective items. If you receive a defective product we will gladly replace the item. Merchandise is eligible for return under these policies within 30 days of purchase.